Over the last few months I’ve been thinking about the emergence and development of intelligent voice assistants and the impact that they are having, and will […]
Today’s interview is with PV Kannan, the co-founder and CEO of [24]7, a customer engagement platform which assists several hundred million visitors across all channels, and […]
Today’s interview is with Colin Shaw, Founder and CEO of Beyond Philosophy™, a global customer experience consultancy. Colin joins me today to talk about his new […]