messaging

March 18, 2020
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We are moving from a ticketing age to a conversational age – Interview with Mads Fosselius of Dixa

Today’s interview is with Mads Fosselius, CEO of Dixa, a global customer service tech company that is on a mission to help brands build friendships with […]
July 12, 2019
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How using a network of experts can dramatically improve customer service automation – Interview with Antony Brydon of Directly

Today’s interview is with Antony Brydon who is the CEO and co-founder of Directly, a leader in customer support automation that works with enterprise companies to […]