This is a guest post from Maurice De Castro, the Founder of Mindful Presenter. Employees are the lifeblood of any business. Regardless of an organisation’s size […]
Today’s interview is with Stan Phelps, Founder of Purple Goldfish, a think tank of customer experience and employee engagement experts. Stan joins me today to talk […]
It’s pretty well understood that having a high level of employee engagement fuels better levels of service, a more engaging customer experience and better business results. […]