January 17, 2013

This is my art: The Bridge – a crowdsourced employment and careers resource

It’s not very often that I directly promote something that I am up to on my blog. However, today is different because what I’m about to […]
January 11, 2013

Is the search for art in business about making better connections?

I don’t know about you but I seem to be bumping into the idea of art in business a lot recently. First, it was with Seth […]
November 16, 2012

Want more customers? Try focusing on art, culture and greatness – Interview with David Hieatt of Hiut Denim

Following on from my recent interview, Using systems thinking to improve customer satisfaction and employee engagement – Interview with Rob Brown of Aviva, today I am […]
January 18, 2012

The link between customer experience and employee engagement: More art than science

photo credit: canonsnapper A couple of days ago I was asked to go and speak to a large financial services firm about engagement, both customer engagement […]