NLU

February 10, 2021
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How contact centers win with interaction analytics

This is a guest post by Fabrice Martin, CPO, Clarabridge. At the center of every sport is strategy. As a game unfolds, winning teams adapt their […]
October 4, 2019

Agatha, NLU and turning customer support agents into geniuses – Interview with Deon Nicholas of Forethought.ai

Today’s interview is with Deon Nicholas, Founder of Forethought, an AI company and 2018 TechCrunch Disrupt Battlefield participant, that has a vision to enable anyone to […]