July 12, 2011

Does your CEO deal with customers directly?

photo credit: Ingrid Sørensen Last week, I got a call from CEO of WinWeb, fellow blogger at The Small Business Blog and friend, Stefan Töpfer, about […]
January 31, 2011

By understanding their customer journey, Tesco’s iphone app will help them win more customers

I was watching the TV the other day and saw the following ad from Tesco’s. It’s part of a series of ads that follow the shopping […]