July 12, 2011 July 12, 2011Does your CEO deal with customers directly?photo credit: Ingrid Sørensen Last week, I got a call from CEO of WinWeb, fellow blogger at The Small Business Blog and friend, Stefan Töpfer, about […]
January 31, 2011 January 31, 2011By understanding their customer journey, Tesco’s iphone app will help them win more customersI was watching the TV the other day and saw the following ad from Tesco’s. It’s part of a series of ads that follow the shopping […]