crm

November 5, 2021
crm.

CRM is not just about technology; it’s actually about relationships – Interview with Victoria Wejchert of Kinship

Today’s interview is with Victoria Wejchert, who is the founder and CEO of Kinship, a contact management app that makes it easy to store and act […]
September 1, 2021
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The top frustrations of customers and agents are the same – Interview with Jeff Nicholson of Pega

Today’s interview is with Jeff Nicholson, Global Leader, CRM Strategy for Pega, where he heads up the company’s CRM market strategy and vision worldwide. Jeff joins […]
May 14, 2021
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Are companies on the cusp of a customer relationship crisis? – Interview with David Campbell of SugarCRM

Today’s interview is with David Campbell, the vice president of product marketing at SugarCRM, the #1 rated Customer Experience platform. David joins me today to talk […]
November 10, 2020
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How can you relate to B2B customers when they more ‘hidden’ from you than before? – Interview with Jeroen Corthout of Salesflare

Today’s interview is with Jeroen Corthout who is the co-founder and CEO of Salesflare, an intelligent CRM that has been built specifically for smaller businesses selling […]