Team development

July 9, 2021
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Ineffective communication is a silent killer of customer service performance – Interview with Dorian Stone of Grammarly Business

Today’s interview is with Dorian Stone, General Manager of Grammarly Business, who oversees all operations for Grammarly’s integrated business solution. Grammarly is a cross-platform, cloud-based, AI-enabled, […]
June 25, 2021
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Is your employee engagement strategy right for 2021?

This is a guest post from Shandel McAuliffe, Head of Content at Cezanne HR. A lot of businesses probably haven’t had much time to review their […]
May 28, 2021
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Employee experience, the war for talent and what to avoid in a back to the office strategy – Interview with Steve Lucas of iCIMS

Today’s interview is with Steve Lucas, CEO of iCIMS, a talent cloud company. Steve joins me today to talk about changes in working patterns over the […]
May 6, 2021
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Two radical ideas for experience leaders

Prior to the pandemic, I often heard tales of people talking about how their busy days were full of back to back meetings. On hearing these […]