Operating Model

June 8, 2018
internet-3400789_1280

Four key questions to consider for successful digital transformation

This is a guest post from Jonas Andrén, Lokesh Dadhich, Johan Treutiger and Tove Kjellén from Arthur D. Little. Digitalization is a cross-societal megatrend, affecting and […]
February 24, 2017

Beware cultural differences when aiming to deliver a great cross-border customer experience

  It’s often the smallest of things that make the difference between whether a business is a success or failure. And, nowhere is this more true […]