Customer Support Software

November 10, 2017
chatbot 3589528 1920 1500x1297 1

What 2017 Taught Us About the Live Chat Customer Experience

This is a guest post from Jamie Edwards, the co-founder and COO of Kayako. It’s no secret that live chat is becoming more and more important […]
February 7, 2014

It’s not about the channels in your support, it’s about the support in your channels – Interview with Girish Mathrubootham of Freshdesk

Today’s interview is with Girish Mathrubootham, who is founder and CEO of Freshdesk, an online customer support Saas software solution. Girish joins me today to talk […]