November 10, 2017 November 10, 2017What 2017 Taught Us About the Live Chat Customer ExperienceThis is a guest post from Jamie Edwards, the co-founder and COO of Kayako. It’s no secret that live chat is becoming more and more important […]
February 7, 2014 February 7, 2014It’s not about the channels in your support, it’s about the support in your channels – Interview with Girish Mathrubootham of FreshdeskToday’s interview is with Girish Mathrubootham, who is founder and CEO of Freshdesk, an online customer support Saas software solution. Girish joins me today to talk […]