harvard business review

January 8, 2016

Why Should Anyone Work Here? – Interview with Gareth Jones

Today’s interview is with Gareth Jones, Visiting Professor at the IE Business School, Madrid, and a Fellow of the Centre for Management Development at London Business […]
July 29, 2011

What else can you do with customer testimonials?

  A few weeks ago whilst at the UK Customer Experience Awards I bumped into Derek Williams of The Wow! Awards. I interviewed him here on […]