Great Service

October 3, 2014

Five key trends that will define the future of customer service – Interview with David Mattin of

#173966573 / Today’s interview is with David Mattin, Head of Trends & Insights at, who help over 260,000 subscribers and 1,200+ clients understand the […]
September 17, 2014

Help your employees experience the sort of service you want them to deliver

#147217236 / Recently I read an article by Xenia Carr-Griffiths in a newsletter from Hudson Walker International, a global luxury executive search and recruitment firm, […]