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- Stickiness
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- strength
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- the next
- The Personal Mba
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- the time
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- the who
- their customers
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- Thinkers50
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- [24]7
October 20, 2017
October 20, 2017
Recently on my own blog I wrote a piece called: Is 2% OK with you? Five ways to dramatically improve your customer feedback survey response rates. […]
August 11, 2017
August 11, 2017
Asking customers for feedback is an essential part of the improvement process for any business and, I’m pleased to say that, many companies now do ask […]
September 18, 2012
September 18, 2012
Avoiding the trap of surveying too early, too late, or too many things at the same time. Many companies diligently survey their customers and work hard […]