great customer experience

July 27, 2021
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We are all only one moment away from creating a hyper fan – Interview with James Dodkins of Pega

Today’s interview is with James Dodkins, who is commonly know as the CX Rockstar, is a former rockstar but is now the CX Evangelist at Pegasystems. […]
July 23, 2021
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4 Quick and effective ways to improve your customers ecommerce experience

This is a guest post by Lucy Manole, a creative content writer and strategist at Marketing Digest.  Having a beautiful eCommerce website packed with stunning visuals […]
May 25, 2021
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Why the future of customer experience lies in the present

I remember flying from London to Barcelona five years ago to speak at a conference. On entering the departure lounge, I was notified that the plane […]
April 5, 2021
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Getting closer to customers means connecting with them irrespective of the logistics – Interview with Bansi Mehta of Koru UX Design

Today’s interview is with Bansi Mehta is the CEO and Founder of Koru UX Design, a global leader in strategic enterprise UX for the healthcare, telecom […]