Paul Greenberg

December 13, 2021
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Introducing Punk XL Part Two – Interview with Karen, Sandra De Z, Richard, Sandra T and Ari

Today’s podcast interview, like last week’s, is different. Last week I shared the first part of a two-part conversation about a new book project: Punk XL, […]
December 6, 2021
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Introducing Punk XL – Interview with Serena, Lara, Amy, Joyce, Oisin and Tom

Today’s podcast interview is different. Here’s how it is different: It’s Part 1 of a two-part conversation about a new project. Part 2 will be released […]
June 17, 2021
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The emerging landscape of service

Almost a year ago, at Pega’s iNspire event, I watched a presentation by Jeff Nicholson, VP of CRM Product Marketing at Pega, and Paul Greenberg, a […]
August 26, 2019
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The Commonwealth of Self Interest and customer engagement – Interview with Paul Greenberg

Today’s interview is with Paul Greenberg, best-selling author and founder & Managing Principal of The 56 Group, LLC, an advisory firm, focused on customer-facing strategic services. […]