call center

August 23, 2017

Customer service and moving from the enterprise to the flexiprise – Interview with Keith Leimbach

Today’s interview is with Keith Leimbach, CEO of Liveops, a leading virtual contact center solutions company for the financial, health care, insurance and retail industries. Keith […]
December 9, 2011

Rackspace eliminates organisational silos to deliver great service

photo credit: Jeroen Bosman Recipe for Growth: Eliminate Silos, Be Fanatical, Stay Focused even as you Grow. San Antonio–based Rackspace grows by imagining the life of […]