Pegasystems

March 8, 2021
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Why intelligent automation is an absolute must

This is a guest post by Simon Thorpe, Director of Pegasystems EMEA Ambassador team. At a time when competitive pressure has never been more intense, good […]
June 18, 2020
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A Center-Out business architecture enables better and more empathetic customer experiences – Interview with Don Schuerman of Pega

Today’s interview is with Don Schuerman who is the CTO & Vice President of Product Strategy and Marketing at Pegasystems. Don joins me today to talk […]
August 10, 2018
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Three areas where some contact centres may be overlooking their GDPR obligations

In the run up to May 25 this year many people, including me, were inundated with emails from companies asking them to opt in to their […]
July 16, 2018
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Customer engagement, AI and GDPR Article 22 – Interview with Jeff Nicholson of Pega

Today’s interview is with Jeff Nicholson, Vice President, CRM Product Marketing at Pegasystems, a leading provider of software for customer engagement and operational excellence. I spoke […]