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- social issues
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- [24]7
February 7, 2021
February 7, 2021
Today’s interview is with Matt Barnett, Papa Bear at Bonjoro, a mobile and web based application that lets you send personalised videos at every stage of […]
January 28, 2021
January 28, 2021
Today’s interview is with the winner of the MyCustomer 2020 CX Leader of the Year competition: James Scutt, Head of Customer Experience Strategy and Deployment, Post […]
November 29, 2020
November 29, 2020
This is a guest post from Divya Bhat, Marketing Generalist & Content Strategist at Apty. The impact of the pandemic on global businesses – large & […]
November 12, 2020
November 12, 2020
Changes to customer behaviour that brands need to pay attention to as we approach the holiday season
Back in April, I wrote an article that gathered results from several research sources and attempted to describe how the coronavirus pandemic was changing customer behavior. […]