customer loyalty

February 3, 2023
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Imagine having to type a ticket using a gaming console – Interview with Tony Adams of Supercell

Today’s interview is with Tony Adams, Product Manager at Supercell, the global gaming company based in Helsinki, Finland. Tony joins me today to talk about Player […]
January 26, 2023
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What the heck is Relative Attractiveness and why it matters? – Interview with Richard Hammond of Uncrowd

Today’s interview is with Richard Hammond, co-founder and CEO of Uncrowd, the innovative enterprise SaaS experience analytics platform that helps organisations grow market share by revealing […]
November 29, 2022
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Time, customer experience and driving retention and growth – Interview with Katie Christian of Calendly

Today’s interview is with Katie Christian who is the Head of Customer Success at Calendly one of the fastest-growing product-led growth companies. Katie joins me today […]
October 25, 2022
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The killer combination: Customer success, happiness and the right technology – Interview with Prashanth Krishnaswami of Zoho

Today’s interview is with Prashanth “PVK” Krishnaswami is the head of market strategy and thought leadership for the CX product group at Zoho. Prashanth joins me […]