financial services

August 3, 2018
Service

Customer service has an ROI too – but it’s not always easy to deliver

This is a guest post by Matt Phillips, VP, Sales & Systems, Diebold Nixdorf UK/I. We are in the age of ‘now’, with customer demands shaping […]
January 26, 2018
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The threat of PSD2 and how getting the basics right will help incumbent financial service providers prosper

I remember a situation that happened around 10 years ago when I was applying for a mortgage from my bank.  When making the application I was […]
October 24, 2011

Why do some businesses get more flack on social media than others?

photo credit: flydime Why do some businesses get more flack on social media than others? A couple of months ago, I read an article on bnet […]