Crm Technology

November 5, 2021
crm.

CRM is not just about technology; it’s actually about relationships – Interview with Victoria Wejchert of Kinship

Today’s interview is with Victoria Wejchert, who is the founder and CEO of Kinship, a contact management app that makes it easy to store and act […]
April 3, 2015

Customer experience vs. the customer’s experience: Is there a difference?

Over the last few days I’ve been to a few customer experience events, which included chairing a couple of sessions at a leading conference in London […]