design

October 24, 2020
no stopping 160697 1280

Customer experience doesn’t stop – Interview with Richie Manu

Today’s interview is with Richie Manu, who is Programme Director (Culture & Enterprise) at University of the Arts London, a multi-award-winning lecturer, a designer, creative consultant […]
October 16, 2018
Inclusive

Design is how we treat each other – Interview with Rie Nørregaard

Today’s interview is with Rie Nørregaard, a Managing Creative Director of SYPartners, a consultancy based in New York and San Francisco. For 20 years, they’ve helped […]
July 30, 2018
DOWE Process

Applying design thinking to culture change and employee experience – Interview with Karen Jaw-Madson

Today’s interview is with Karen Jaw-Madson, Principal of Co.-Design of Work Experience and author of a new book: Culture Your Culture: Innovating Experiences @Work. Karen joins […]
October 10, 2016

Service design and creating experiences that work for customers, employees and stakeholders – Interview with Birgit Mager

Today’s interview is with Birgit Mager who is the Professor for Service Design at KISD, the Köln International School of Design, based in Cologne, Germany and […]