michael heppell

May 9, 2011

Help the people of Britain save a million hours in the month of May

Back at the beginning of April, I conducted an interview: Interview and customer service stories with Michael Heppell, where Michael shared a number of fantastic stories […]
April 1, 2011

Interview and customer service stories with Michael Heppell

Today, as part of the interview series, it is my pleasure to welcome Michael Heppell to the blog. When I spoke with Michael we talked at […]