John Lewis

January 29, 2018

Fairness For All, workplace happiness and an inside look at the John Lewis Partnership – Interview with Lord Mark Price

Today’s interview is with Lord Mark Price, who is the former Managing Director of Waitrose and Deputy Chairman of The John Lewis Partnership. Mark joins me […]
July 30, 2014

Customer Experience Lessons From The Best

#488337149 / I had the privilege to attend the first day of the recent 20:20 Customer Experience Summit recently. Unfortunately, I couldn’t stay for the […]