Responsibility

June 12, 2016

65% of leaders believe that it’s not up to them to tackle customer centricity – Interview with Alison Esse of The Storytellers

Today’s interview is with Alison Esse, Co-founder and Director of The Storytellers, a culture change consultancy, and pioneers of storytelling in business. Alison joins me today […]
October 21, 2013

It Is A Mistake To Delegate The Responsibility Of Connecting With Your End Consumers To Someone Else

I’ve been away on holiday for a few days and have just returned. Whilst I get back up to ‘speed’, I’m posting this piece that originally […]