February 16, 2018 February 16, 2018How to engage potential customers with your brandThis is a guest post from Jason Grills is a technical writer associated with ProProfs Chat. Brands heavily invest in marketing and customer service. This is […]
March 31, 2017 March 31, 2017The transformational impact of technology on knowledge management and customer serviceThis is a guest post from Robin Singh, a resident knowledge management expert at ProProfs. If you are not a techie and not keeping up with […]