Business

April 23, 2018
Trends

Global human capital trends and the rise of the social enterprise – Interview with Anthony Abbatiello of Deloitte

Today’s interview is with Anthony Abbatiello, principal, Deloitte Consulting LLP and the Human Capital practice’s Digital leader. He joins me today to talk about Deloitte’s newly […]
October 6, 2017
Gemba

Customer experience leaders: When was the last time you went to the gemba?

Have you ever heard of the expression: ‘Going to the gemba’ ? It originates from Taiichi Ohno, father of the Toyota Production System, and suggests that […]
March 20, 2017
Now

The future is arriving now. Are you ready? – Interview with Anthony Abbatiello of Deloitte

Today’s interview is with Anthony Abbatiello, principal, Deloitte Consulting LLP and global leader of Deloitte Leadership. He joins me today to talk about Deloitte’s newly released […]
February 13, 2017

Co-creation, innovation and when you should get your customers involved – Interview with Prof. Jan van den Ende

Today’s interview is with Professor Jan van den Ende, who is Professor of Management of Technology and Innovation at RSM (Rotterdam School of Management), Erasmus University, […]