David Lloyd

April 11, 2014

Five ways to become more agile and responsive to your customers’ needs

About a month ago I wrote a piece called: Are You Sure Your Customers Will Wait Two Years For You To Change? The title and thrust […]
January 17, 2014

Does your customer experience support customer success and low-effort? – Interview with David Lloyd of Intelliresponse

Today’s interview is with David Lloyd, who is CEO of Intelliresponse, a leading provider of virtual agent technology solutions and knowledge base management software for enterprises. […]