January 24, 2019 January 24, 2019How to effectively deal with unhappy clientsThis is a guest post from Jamie Costello, an aspiring business/legal writer. Regardless of the nature of your business and your excellent 5-star ratings, somewhere along the […]
March 22, 2012 March 22, 2012Change is happening in the legal sector, law firms need to pay heed and deliver a better client experience if they are to prosperLaw firms have been getting a lot of attention in recent weeks. Whether it is about the level of service they provide to their clients, the […]