Business growth

December 14, 2020
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7 ways 2020 changed leadership forever

This is a guest post from Delilah Kealy-Roberts, a copywriter for Impact International. There’s no doubt about it: leadership has been put to the test this […]
November 29, 2020
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5 Ways to redefine your CX strategy for the next normal

This is a guest post from Divya Bhat, Marketing Generalist & Content Strategist at Apty. The impact of the pandemic on global businesses – large & […]
October 31, 2020
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What if customers want more than excellent service? – Interview with Steven Van Belleghem

Today’s interview is with Steven Van Belleghem who is an international keynote speaker, entrepreneur and best-selling author. Steven joins me today to talk about his new […]
October 24, 2020
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Customer experience doesn’t stop – Interview with Richie Manu

Today’s interview is with Richie Manu, who is Programme Director (Culture & Enterprise) at University of the Arts London, a multi-award-winning lecturer, a designer, creative consultant […]