Pega

September 30, 2022
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Customer experience isn’t about experience at all. It is about relationships – Interview with James Dodkins of Pega

Today’s interview is with James Dodkins, CX Evangelist at Pegasystems. James joins me today to talk about some new research that Pega has just conducted, some […]
July 19, 2022
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42% of workers feel that digital transformation efforts have made their job more complex – Interview with Don Schuerman of Pega

Today’s interview is with Don Schuerman, the CTO and Vice President of Product Marketing at Pega. Don joins me today to talk about a new report […]
May 4, 2022
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Having gone through 10 years of transformation in the past two years, how do we maintain momentum – Interview with Don Schuerman of Pega

Today’s interview is with Don Schuerman, the CTO and Vice President of Product Marketing at Pega. Don joins me today to talk about resiliency, focus, reducing […]
October 7, 2021
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Customer service: The most important job in the company – Interview with Fortuné Alexander of Pega

Today’s interview is with Fortuné Alexander who is the senior director of product marketing for customer service and sales automation solutions at Pega. Fortuné joins me […]