June 24, 2022 June 24, 2022Building a robust digital customer experience strategy in 3 stepsAs we emerge from the pandemic into a geopolitical crisis that is fueling inflation and shortages worldwide, the economic and competitive environment will become increasingly challenging […]
October 12, 2020 October 12, 2020E-commerce is here to stay, as long as retailers connect with consumers at the right timeThis is a guest post by Tasha Reasor, VP of Demand Generation & Customer Marketing at Iterable. As we close out one of the most turbulent […]
June 7, 2020 June 7, 2020Which business models will thrive in a post-COVID worldThis is a guest post by Kayleigh Alexandra, a writer for Micro Startups. Trying to predict the economic future is a fruitless task. The truth is, […]
January 20, 2017 January 20, 20173 customer groups that are being overlooked in the customer experience whirlwindOver the last year, I’ve noticed a number of different groups of customers that don’t seem to be getting a lot of attention. Here are three […]