improve customer retention

April 8, 2016

Utilising data to improve customer retention rates

This is a guest post from Clare Mylan, Head of Sales at marketing services agency, Gecko. Data has always been a vital aspect of marketing and […]
September 27, 2010

Improve customer retention by learning more about your worst customers

What can we learn from our worst customers? Some of the business owners that I meet and work with can find it hard to answer the […]
March 17, 2010

Customer Retention: Hugging Your Way to Better Client Relations

Just a short post today, as I just got back into the office yesterday as I went climbing with a friend for a couple of days. […]