December 15, 2017

When it comes to customer experience in 2018, can we make boring the new cool?

As is the norm around this time of year, there is a rise in the number of people thinking about forecasts or predictions about what will […]
December 1, 2017

In customer experience, boring is the new cool

This is a guest post from Oisin Lunny, Chief Evangelist, OpenMarket, and follows on from a discussion that Oisin and I had about the annual tech […]