December 30, 2011

What are going to be your strategic pillars or themes for 2012?

Last year at this time, I wrote about my Three strategic pillars for 2011. This was inspired by Seth Godin’s post Year in review, Lyn Thain’s […]
December 23, 2011

2011 Rearview Mirror Lessons and Themes: Customer, Service, Business, Experience, Leadership, Marketing, Interviews, Loyalty and Social

It’s that time of year for me where I spend a little time reviewing the past year in particular what has worked, what has proven popular […]
December 31, 2010

Three strategic pillars for 2011

It’s the end of the year and inspired somewhat by Seth Godin’s post yesterday and by Lyn’s post here, I thought I’d do a review of […]