Engagement Marketing

April 3, 2018
cycle

Engagement, why do we do what we do and why does it matter to our customers – Interview with Scott Gould

Today’s interview is with Scott Gould, an engagement advisor, speaker and author of the recent book: The Shape of Engagement: The Art of Building Enduring Connections […]
January 8, 2018
Network

CMOs, collaboration, customer experience and the real-time data imperative – Interview with Thom Gruhler

Today’s interview is with Thom Gruhler, CEO & Founder of Fjuri, a marketing consultancy that is combining his CMO experience from Microsoft with world-class technology, data […]
November 17, 2017
whats next

Beyond digital and what many CMOs should be considering putting into their 2018 strategic plan

Last year I wrote a piece called 3 Customer Groups That Are Being Overlooked In The Customer Experience Whirlwind. In it I ventured that there were […]
November 6, 2017
many faces

Communities will become a core engine of commerce, innovation, experience, loyalty and service – Interview with Rob Tarkoff

Today’s interview is with Rob Tarkoff, President and CEO of Lithium Technologies, a digital customer experience platform company. Their technology both powers some of the world’s […]