This is a Guest Post from Chris Frascella Earlier this year, Adrian covered proactive customer service in a three-part series on Forbes. In part one, he […]
View image | gettyimages.com Or Transform Your Customer Experience By Making Your Customer Service Proactive – Part 3 This is the last article in a […]
Or Transform Your Customer Experience By Making Your Customer Service Proactive – Part 2 Previously in Why Relying Only On Reactive Customer Service Is No Longer […]
Today’s interview is with Ron Kaufman, Founder and Chairman of UP! Your Service and author of New York Times bestselling Uplifting Service: The Proven Path to […]