Business-to-business

May 29, 2018
Work to do

When it comes to B2B customer experience most firms still have a lot of work to do – Interview with Nick Hague of B2B International

Today’s interview is with Nick Hague, Director and Chairman of B2B International, a leading global B2B market research and consulting specialist, and author of a couple […]
November 3, 2017
secret

3 Leading B2B Companies Share Their Secrets On How To Create A Personalized Customer Experience

Creating a personalized customer experience is a goal for many, if not all, firms as they strive to compete for, retain and deliver the best customer […]
January 23, 2015

Proactive customer service will pay back ten fold – Interview with Matt Lautz of Corvisa

View image | gettyimages.com Today’s interview is with Matt Lautz, President and CIO of CorvisaCloud, a provider of call centre software and a cloud based enterprise […]
September 19, 2014

Big and little data, building trust and B2B marketing – Interview with Charlie Peters of Emerson

#108370865 / gettyimages.com Today’s interview is with Charlie Peters, who is Senior Executive Vice President of Emerson, a diversified global manufacturing and technology company that is […]