Social business

April 17, 2018
Less Is More
April 17, 2018

You don’t need more than 3 or 4 quality data points to deliver a personalised customer experience – Interview with Jebbit

Today’s interview is with Jonathan Lacoste (co-founder and President) and Ben Cockerell (VP of Marketing) at Jebbit, the creator of the world’s first declared data platform. […]
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February 16, 2018
February 16, 2018

How to engage potential customers with your brand

This is a guest post from Jason Grills is a technical writer associated with ProProfs Chat. Brands heavily invest in marketing and customer service.  This is […]
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November 6, 2017
many faces
November 6, 2017

Communities will become a core engine of commerce, innovation, experience, loyalty and service – Interview with Rob Tarkoff

Today’s interview is with Rob Tarkoff, President and CEO of Lithium Technologies, a digital customer experience platform company. Their technology both powers some of the world’s […]
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August 29, 2016
August 29, 2016

Social employee advocacy – Why it works and how you can implement it

This is a guest post from Disha Dinesh, who is a Content Writer at Godot Media. The concept of advocacy has been present in varying forms […]
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