law firms

April 17, 2014

When will Direct Line join the UK’s magic circle?

Regulatory changes in the UK legal market have allowed supermarket chain The Co-operative, haulage company Eddie Stobart and insurance provider Direct Line to adopt alternative business […]
April 30, 2012

Customer Experience: Is it time that you gave your law firm a caffeine shot in the arm?

In a recent post (Change is happening in the legal sector, law firms need to pay heed and deliver a better client experience if they are […]
March 22, 2012

Change is happening in the legal sector, law firms need to pay heed and deliver a better client experience if they are to prosper

Law firms have been getting a lot of attention in recent weeks. Whether it is about the level of service they provide to their clients, the […]