User Experience

September 7, 2021
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Digital teams suffer from a perception gap that hinders customer experience improvement efforts

Organizations are often fraught with gaps in perception, and many of these impact their ability to improve both the customer and employee experience. Bain is responsible […]
July 23, 2021
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4 Quick and effective ways to improve your customers ecommerce experience

This is a guest post by Lucy Manole, a creative content writer and strategist at Marketing Digest.  Having a beautiful eCommerce website packed with stunning visuals […]
April 5, 2021
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Getting closer to customers means connecting with them irrespective of the logistics – Interview with Bansi Mehta of Koru UX Design

Today’s interview is with Bansi Mehta is the CEO and Founder of Koru UX Design, a global leader in strategic enterprise UX for the healthcare, telecom […]
July 5, 2019
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How your procurement team is impacting both your employee and customer experience – Interview with Todd Olson of Pendo

Today’s interview is with Todd Olson who is co-founder and CEO of Pendo, a product experience platform that helps product teams create software customers love. Todd […]