pret a manger

December 2, 2016

How to do extraordinary things for your customers and your people – Interview with Bill Taylor

Today’s interview is with Bill Taylor, co-founder and founding editor of Fast Company, who now spends his time writing books and speaking to leadership audiences. Bill […]
April 30, 2012

Customer Experience: Is it time that you gave your law firm a caffeine shot in the arm?

In a recent post (Change is happening in the legal sector, law firms need to pay heed and deliver a better client experience if they are […]