Interviews

June 30, 2022
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Design is not design without research – Interview with Alfonso de la Nuez of UserZoom

Today’s interview is with Alfonso de la Nuez, the Co-CEO and Co-Founder of UserZoom, the pioneering UX Insights System. Alfonso joins me today to talk about […]
June 20, 2022
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The idea that scripts ruin customer experience is a dangerous one – Interview with Jimmy Hosang of TMAC

Today’s interview is with Jimmy Hosang, Co-Founder and Chief Executive Officer at The Modular Analytics Company (TMAC), a rapidly expanding artificial intelligence and machine learning provider […]
June 11, 2022
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Leveraging branded virtual assistants to drive personalisation and innovation – Interview with Eric Turkington of RAIN

Today’s interview is with Eric Turkington, Vice President of Growth at RAIN, a pioneer in voice & conversational AI, that is helping people, brands and businesses […]
May 30, 2022
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Little personal touches can make all the difference – Interview with Jawad Malik of Idrese

Today’s interview is with Jawad Malik, the founder of Chicago-based Idrese, a direct to consumer (D2C) brand that provides affordable and luxury custom-made shoes made in […]