Employee engagement

April 30, 2021
car 626792 1280

Crushing complexity and keeping customer outcomes front and centre – Interview with Don Schuerman of Pega

Today’s interview is with Don Schuerman, the CTO and Vice President of Product Marketing at Pegasystems. Don joins me today to talk about customer experience and […]
April 9, 2021
technology 4256272 1920

Enabling everyone to have the ability to understand the hidden stories in their data – Interview with Dr Derek Wang of Stratifyd

Today’s interview is with Dr. Derek Wang, the founder and CEO of the AI-driven experience analytics platform Stratifyd. Derek joins me today to talk about empowering […]
March 27, 2021
graffiti 300350 1280

What you are doing right now will be the hallmark of your entire career – Interview with Tom Peters

Today’s interview is with Tom Peters, best-selling author of numerous business books (19 in total) and speaker. He is, perhaps, best known for his 1982 seminal […]
March 24, 2021
woman 3351794 1920

Are your irrational fears holding back your customer and employee experience efforts?

Please take a moment and cast your mind back to how many people and businesses used to talk about ideas and practices before becoming commonplace. Can […]