In today’s episode of the Punk CX podcast, there is no interview.

Why?

Because today, I am celebrating the 500th edition of the podcast!

Woop! Woop!

Now, I thought long and hard about how to commemorate the occasion and how I might be able to use an interview format to do so. I did toy with the idea of having someone interview me but then didn’t get myself organised enough to arrange that.

So, you get me …… doing something new…..a monologue, if you like, where I share a few thoughts about my podcasting journey….so far.

So, dive in, and I hope you enjoy some of my reflections and highlights from the last 13 years and 500 episodes.

This interview follows on from my recent interview – Leadership, storytelling and why it is an art and it needs to be taught – Interview with Gareth Higgins – and is number 500 in the series of interviews with authors and business leaders who are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.

Here are the highlights:

• Shout out to Grant LeBoff of Sticky Marketing fame, who was my first-ever guest on the podcast. Thanks Grant 🙂
• Here are some shoutouts and episodes to look out for if you feel inclined to dive into the archives…..
  • Michael O’Leary of Ryanair (May 2015)
  • Seth Godin – two episodes (2012 and 2018)
  • Tom Peters – three episodes (2018, 2020 and 2021)
  • Paul Greenberg – two episodes (2019 and 2023)
  • All of the winners of the My Customer CXLOTY.
  • Clare Muscutt (2020)
  • Rory Sutherland – two episodes (2015 and 2019)
  • Alan Trefler, Don Schuerman, Rob Walker and everyone at Pega that I’ve interviewed.
  • Minter Dial – three episodes (2019, 2021 and 2023)
  • Pauline Wilson (2018)
  • Martijn Gribnau (2018)
  • All of my Punk XL collaborators – Ari, Amy, Lara, Richard, Serena, Joyce, Paul, Martin, Karen, Sandra T, Sandra De Z & Clare (Parts One and Two)
  • Lord Mark Price (2018 and 2019)
  • Ray Biggs (2023)
  • Liz Graham (2017)
  • John Timpson (2016)
  • Delphine Mousseau (2016)
  • Henry Stewart (2011)
  • Mark Mullen (2011)
  • Mikkel Svane (2012)
  • Carey Smith & Dave Waltz (2014)
  • Jo Causon – two episodes (2012 and 2020)
  • Prof Stefan Thomke (2020)
  • Nick Mehta (2020)
  • Matt Dixon (2022)
  • Josh Feast – two episodes (2107 and 2022)
  • Rob Brown (2012)
  • Prof John Seddon – two episodes (2013 and 2020)

And finally, I want to mention both of the interviews that I conducted with Prof Gareth Jones (2016) & Jack Springman (2022). Both were great guests, did great work, shared some wonderful insights and were widely respected. Sadly, since the podcast interviews, both have passed away. They are both missed, and may they rest in peace

And, finally finally, an apology to all of the guests that I haven’t mentioned. At 500 episodes, there are just too many of you to acknowledge.

But a huge thank you to all of my guests and you, all my listeners and readers.

Credit: Photo by Justin Little on Unsplash