customer relationship

April 9, 2020
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The changing buying behaviours of UK consumers and their response to crisis communications

This is a guest post by Amy Kelly, Director of EMEA Marketing at UserTesting.  In this guest post, Amy Kelly, Director of EMEA Marketing at UserTesting, […]
January 31, 2020
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2020: The year of the customer

This is a guest post by Janelle Estes, Chief Insights Officer at UserTesting.  Why putting customer experience to the forefront of strategic decision-making will be essential […]
September 14, 2019
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Taziki’s is closing the disability employment gap and enriching their customer and employee experience at the same time – Interview with Dan Simpson

Today’s interview is with Dan Simpson, CEO of Taziki’s Mediterranean Café, which is a fast casual chain of franchised restaurants based in Birmingham, Alabama that purveys […]
August 2, 2019
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Gender and diversity imbalances will impact your ability to connect with and serve your customers – Interview with Adriana Gascoigne of Girls In Tech

Today’s interview is with Adriana Gascoigne, founder and CEO of Girls in Tech, a San Francisco-based non-profit organization devoted to empowering, educating and engaging women in […]