business model

June 8, 2018
internet-3400789_1280

Four key questions to consider for successful digital transformation

This is a guest post from Jonas Andrén, Lokesh Dadhich, Johan Treutiger and Tove Kjellén from Arthur D. Little. Digitalization is a cross-societal megatrend, affecting and […]
February 21, 2014

The changing world of B2B customer experience and what the future looks like – Interview with Charlie Peters of Emerson

Today’s interview is with Charlie Peters, who is Senior Executive Vice President of Emerson, a diversified global manufacturing and technology company that is working to solve […]
August 17, 2012

Sponsored Video: You have to create a social business today – Burberry

Note: This post has been sponsored by Salesforce, but all narrative and opinion is my own. There has been a lot of talk recently about what […]
May 8, 2012

Focusing on customer loyalty has allowed us to fundamentally change our business model

This is the fifth of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]