Today’s interview is with Daniel Lind, Head of Business Development at Qmatic, a company who through its software and hardware is helping organisations manage their online […]
#476846413 / gettyimages.com In February, I published an article called The Little Things That Destroy Your Customer Experience. The article suggested that we often spend too […]
Today’s interview is with Sid Banerjee, CEO of Clarabridge, a leader in the Customer Experience Management (CEM) space, particularly when it comes to helping firms mine […]