client relations

April 20, 2012

Client relations – A phone call is worth 10 emails. A meeting is worth 100 calls

This is the fourth of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
March 17, 2010

Customer Retention: Hugging Your Way to Better Client Relations

Just a short post today, as I just got back into the office yesterday as I went climbing with a friend for a couple of days. […]