May 8, 2012

Focusing on customer loyalty has allowed us to fundamentally change our business model

This is the fifth of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
May 27, 2010

Customer Retention and Staff Retention = Happy Business the Dr. Paddi Lund Way

Ever Heard of Dr. Paddi Lund and His Referral Only Business? It was about five years ago that I learned about Dr. Paddi Lund and his […]