staffing service

April 3, 2012

Having everyone involved in customer service helps create a better customer experience

This is the third of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
February 17, 2012

Longevity of ownership and staff service are two main keys to building customer retention and loyalty

photo credit: s_falkow In late 2010 I wrote a book: RARE Business which was a collection of thoughts, ideas and strategies to help businesses ‘build better […]